Frequently Asked Questions


At Storage Banks, we’re here to make storage simple, secure, and stress-free. Below are answers to some of the questions we hear most often. Need more help? Reach out to our team—we’re happy to assist!


What makes Storage Banks different from other storage companies?

We’re not just about storage—we’re about making life easier. From clean, secure facilities to an easy-to-use online system, Storage Banks is built for convenience. Need to rent, pay, or manage your unit? You can do it all online, anytime.

 

How do I rent a storage unit?

It’s fast and hassle-free. Just choose your location on our website, pick a unit that fits your needs, and rent or reserve it online in minutes. No paperwork, no waiting. Prefer to talk it through? We’re just a phone call away.

 

Can I manage my account online?

Absolutely! Our online account portal lets you pay your bill, set up autopay, check your balance, or update your info—all from your phone, tablet, or computer. We encourage all our customers to take advantage of this easy, secure system.

 

Do you offer climate-controlled units?

Yes! Our climate-controlled units help protect your valuables from extreme heat, cold, and humidity—perfect for furniture, electronics, or sensitive items.

 

Is my storage unit secure?

Definitely. Our facilities are gated with keypad access, well-lit, and monitored by 24/7 video surveillance. Plus, only you (or someone you authorize) can access your unit.

 

Do I have to sign a long-term contract?

Nope! All rentals are month-to-month, giving you the flexibility to store your items for as long (or as little) as you need. You’re never locked into a long-term commitment.